Love Customer Service and Want to Grow Your Career?
Bellingham, Washington - Full Time

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The HireMojo Team


Seeking opportunities to grow your skills and advance your career? Come join a company who is highly successful and setting records. Recognized for the past three consecutive years as one of the fastest growing companies in the nation, by INC 5000 and rated as one of the top privately-held companies based in Bellingham, Rice Insurance is now hiring for team/client support positions.

The ideal candidate for the Processor position, will have at least one year experience in customer service or in a professional office support role. Though not required, experience or background in the financial or real estate industry would be a bonus. Do you want to work with clients and enjoy working with a team of professionals in a fast paced, fun and professional environment? We are willing to train and pay for ongoing education. The processor role is a launch point to promotion opportunities with several levels of advancement achievable for top performers. If you are ready to take your career to the next level with a company who supports a work/life balance then this is the opportunity for you!

MAJOR RESPONSIBILITIES:
1. Provide excellent customer service. 
2. Conduct full policy reviews and relay information to employees and clients as needed.

3. Clearly and timely document all actions and correspondence between client, agent, and insurance carrier into agency system.
4. Prepare and issue appropriate documents as needed including certificates of insurance.
5. Process policy and billing changes.
6. Assist with creating and verifying accuracy of sensitive correspondence.

QUALIFICATIONS:

• Demonstrate strong technical and analytical skills with a proficiency in Microsoft Office Products.

• Detail oriented and accurate.

• Demonstrate strong communication skills.

• Possess a positive attitude and excellent interpersonal and customer service skills.

• Self-motivated.

• Maintain confidentiality of information.

• Strong time management skills with the ability to prioritize and meet deadlines.

  • Target 60 WPM typing speed

• Prefer minimum 1 year insurance industry or professional office experience.

Founded in 1946, Rice Insurance is an independently-owned, full service insurance broker located in beautiful Bellingham, Washington. We believe in building long term relationships with our clients and holding our employees to a high level of integrity. At Rice Insurance we believe that offering clients the highest level of service starts with creating a terrific work environment and that’s why we’re looking for only the best and the brightest.