Housing Intervention Specialist
Everett, Washington - Full Time


Due to the current COVID-19 pandemic, EHA staff are working remotely until January 10, 2022. Fully vaccinated staff may work in their EHA offices before then with their supervisor’s permission but are not required to do so.

POSITION CLOSES: Open Until Filled with priority given to applications received by 5:00 PM on Friday, September 10, 2021.


Everett Housing Authority Mission Statement: The Everett Housing Authority creates affordable housing, fosters healthy communities where households thrive, and replaces systemic racism with equity for all.

Looking for an opportunity to work for an organization that really makes a difference in the lives of others?  Look no further.  Come join our team as a Hope Options Housing Intervention Specialist at the Everett Housing Authority as part of the Resident Services Department.

This is a full-time union position working 37.5 hours per week. This position works exclusively with the Snohomish County Senior population. The Hope Options Housing Intervention Specialist is responsible for intervention activities with senior individuals residing in Snohomish County who are experiencing housing instability due to mental or behavioral health issues. This intervention involves accessing community resources, programs, and agencies throughout Snohomish County in an effort to stabilize housing. Intervention is defined as the process of client assessment, planning, problem-solving, referring and short-term case management with the goal being to assist with acquiring affordable housing, and housing stabilization in order to maintain the highest quality of independent living possible.

If you’re looking for a great benefits package we have that as well!

  • Accrue up to 12 vacation days in your first year of employment;
  • 13 paid sick leave days;
  • 11 paid scheduled Holidays plus 1 additional floating holiday per year;
  • Medical Insurance;
  • Dental Insurance;
  • Life Insurance;
  • Long Term Disability;
  • State Retirement Fund;
  • Flexible work schedule;
  • Employee Assistance Program;
  • Wellness Program;
  • Tuition Reimbursement.


The following duties are illustrative only (i.e. not all inclusive)

Required Workplace Standards:

1. Works regular and reliable hours on site as required;
2. Attendance must be punctual and consistent;
3. Works an agreed-upon schedule and works additional hours as necessary to complete work;
4. Works effectively, cooperatively and respectfully with co-workers, clients, and other contacts;
5. Follows all EHA Safety Policies and Procedures;
6. Follows all EHA Personnel Policies and Procedures;
7. Performs other duties as assigned.

Essential Functions:

Housing Intervention Functions:

1. Drives throughout Snohomish County in response to community referrals;
2. Meets with individuals at the Hope Options office, or in their homes or other appropriate places, to assess circumstances related to homelessness or a pending loss of housing, and to provide assistance to the client to help them maintain or obtain more appropriate housing;
3. In the process of providing housing intervention assistance, determines eligibility for other necessary services, identifies unmet needs and barriers to service, and implements initial coordination of a service plan and/or refers client to a more appropriate service provider;
4. Establishes services that will help clients obtain or maintain stable housing;
5. Troubleshoots difficulties that are presented during the time the client is receiving housing intervention assistance, and provides follow-up case monitoring as determined appropriate by the supervisor;
6. Prepares service plans to implement activities and services required to secure housing stability. With participant consent, and as a part of the housing intervention service plan, makes other appropriate contacts and program referrals both to ensure that housing has been stabilized and that any ancillary service delivery is provided;
7. Works with programs and services in Snohomish County to ensure effective service delivery and non-duplication of service;
8. Maintains records of activities and contacts according to project procedures and supervisor assignment;
9. Attends in-service training sessions and staff departmental meetings;
10. Provides information about housing intervention services to other agencies and the general public as requested;
11. Assists in the preparation of program documentation to meet contract and Housing Authority requirements.




Master’s degree (preferred) in psychology, mental health, social work or related field AND one (1) year’s work experience in the field of mental health or in social services.  Experience with seniors and mental health highly preferred.


Bachelor’s degree in psychology, mental health, social work or related field AND two (2) years’ work experience in the field of mental health or social services. Experience with seniors and mental health highly preferred.


Six (6) years’ work experience in mental health and/or social services AND pertinent education/training in geriatric or mental health behaviors.


  • Knowledge of mental illness and behavior disorders;
  • Knowledge of intervention and problem-solving strategies for this    population;
  • Knowledge of the aging process and the difficulties inherent with such changes;
  • In-depth knowledge of available social services and how to access them;
  • Excellent oral and writing skills;
  • Use of good judgment skills in complex or emergency situations.


  • Relate to clients in a professional, helpful manner;
  • Relate to landlords in a professional, helpful manner;
  • Communicate empathetically with clients on sensitive issues;
  • Work independently, efficiently and productively with minimal supervision;
  • Work professionally with co-workers, residents, landlords, social services, community agencies and the public;
  • Keyboarding equivalent to 35 WPM;
  • Comply with safety procedures pertinent to the work environment to  ensure personal safety and safety of elderly residents;
  • Read, write and speak fluently in English;
  • Consistently interact with community partners in a professional manner;
  • Drive a vehicle.


CONSTANT- 67% – 100%

  • Sitting for extended periods of time
  • Manual dexterity (Left, Right, Both)
  • Seeing, hearing and speaking
  • Arm and hand movement (LRB)
  • Fine finger manipulation (LRB)
  • Keyboarding
  • Lifting and carrying 5# (LRB)
  • Pushing and pulling 5# (LRB)

FREQUENT – 34% – 66%

  • Walking and standing (LRB)
  • Turning and twisting wrist
  • Bending and stooping at waist
  • Kneeling and squatting
  • Lifting and carrying 10# (LRB)
  • Pushing and Pulling 10# (LRB)


  • Reaching above shoulders (LRB)
  • Climbing stairs (LRB)
  • Operating foot controls (LRB)
  • Walking on uneven surfaces
  • Lifting and carrying 20# (LRB)
  • Pushing and pulling 20# (LRB)

Calculator,  File cabinets,Writing instruments, Motor Vehicle, MS Outlook, Computer – Desktop, Fax machine, File folders, Printer, Scanner, MS Excel, Computer - Laptop,
Copier, Telephone & Cell Phone, Other manual office equipment, MS Word


  • Valid Washington State Driver's license or the ability to obtain one within 30 days and good driving record;
  • Fair Housing Certification or ability to obtain in 6 months.


  • Prior experience working with clients in housing crisis;
  • Prior experience with geriatric clients;
  • Knowledge of physical and  health issues pertaining to the elderly;
  • Fluency in Russian, Ukrainian, Vietnamese, Arabic or Spanish language;
  • Prior housing authority work experience;
  • Prior government work experience.

The Everett Housing Authority is a progressive agency pursuing its mission with great passion and a high level of professionalism and competence. EHA seeks passionate and optimistic individuals to join our team of highly engaged and satisfied employees committed to assisting those for whom stable and affordable housing is a challenge. EHA’s work has been recognized nationally with awards from NAHRO and Nan McKay. Most recently, EHA received NAHRO’s National Awards of Merit for a fully accessible community garden open to public housing residents and members of the surrounding community and for highly creative financing to convert 333 public housing units to project-based Housing Choice Vouchers and improve these properties with over $20 million in renovations. In addition, EHA received a NAHRO’s National Award of Excellence for a new 20-unit development serving survivors of domestic violence.

Members of our team are rewarded with meaningful work, competitive compensation, employee-friendly policies, a team environment, great benefits, and promotion and bonus opportunities. Please consider joining our team in pursuit of the exciting challenge of meeting the affordable housing needs of Everett and Snohomish County.

The Everett Housing Authority is an Equal Opportunity Employer