Account Manager / Client Strategist (100% Remote)
New York, New York - Full Time

true[X]/Gimbal is seeking an enthusiastic and proactive Client Strategist to join our team!  This role will maintain and grow our client relationships by helping them to meet business objectives using our platform and data. The ideal candidate will have 1-3 years of client-facing work experience, with an aptitude for using data to tell a story. The right person will be very comfortable inside of Microsoft Excel and have an interest in growing their career within the advertising/media industry. 

What you will do as a Client Strategist

  • Quantifying and analyzing campaign insights and results to tell the story of the true[X] || Gimbal core value proposition
  • Driving the strategy and long-term success of a campaign, post-sale through renewal
  • Working with customers to deliver timely and effective campaigns as well as managing expectations and communicating deliverables
  • Holding ongoing sales strategy meetings with customers to establish best practices and consult on new opportunities for the partnership.
  • Ensuring our clients receive the highest level of service by working collaboratively with cross functional teams (sales, ad operations, engineering, and product)
  • Understanding and effectively communicating true[X] || Gimbal technology, processes, and partnerships as they relate to the growth of current and prospective client accounts
  • Maintaining a metrics-based approach to your book of business to enable accountability to your existing clients
  • Supporting localized marketing efforts via development of case studies to establish market presence


Who you are

  • A proactive go-getter — you take ownership and are accountable for all you do, with the initiative to learn new skills on the fly
  • A self-starter — you thrive working in small, collaborative teams with a lot of autonomy
  • An outgoing communicator — you know how to get your point across clearly and effectively regardless of who you’re speaking to


What you have

  • 1-3 years of client-facing work experience, preferably in a media/tech/data company
  • Bachelor's Degree (Preferred)
  • Results-driven with knowledge and experience in driving business objectives, customer relationship management, customer satisfaction and revenue growth
  • Excellent communication skills, both written and verbal
  • Ability to think strategically about our clients’ needs and business goals
  • Self-starter with a preference for working in small, collaborative teams with minimal supervision
  • Strong attention to detail

Benefits & Perks

It’s no secret that we work hard, but we also strive to create an office environment where the lines between work and play are blurred. This means we offer these great perks to help keep our team healthy, productive, and happy.

  • 100% company-paid health, dental, and vision coverage for you and your dependents, as well as life insurance and disability coverage
  • Unlimited paid time off - we trust your discretion
  • Opportunities for profit sharing, bonuses, and ownership
  • 401(k) plan plus company match 
  • Cell phone reimbursement and subsidized gym membership
  • Annual professional development stipend

We are committed to an inclusive and diverse work environment. true[X} is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

true[X] / Gimbal is a technology company building the next generation of advertising products and experiences for premium video. We empower a value exchange engagement advertising and measurement platform for premium publishers across connected TV, mobile, and desktop devices. We strive to ensure a better consumer experience, and every decision is guided by an understanding of human attention.