Robot Operations Technician
Austin, Texas - Full Time

The Job 

  • Observe the robot using a chase vehicle (electric bike or scooter) ensuring safe, efficient and reliable deliveries 

  • Work cooperatively with the remote safety operator to ensure safe robot operations at all times

  • Monitor robot operation for human safety as well as robot maintenance issues

  • Complete pre and post trip reports on robot performance and driving conditions

  • Convey delivery issues to Operations Leadership Team

  • Answer questions from the public regarding the robot or provide education/assistance to the customer on use of the robot

  • Other duties as needed to help ensure successful robot operations

What You Bring

  • High School diploma or equivalent

  • Valid Drivers License for at least 2 years, with clean driving record

  • Detail oriented observant

  • Responsible and reliable

  • Ability to work independently, with good judgment, comfortable with ambiguity

  • Strong communication skills

  • Willing to spend a significant amount of time outdoors in all weather conditions, up to 6 hours/day

  • Ability to work evenings and weekends

Refraction AI is on a mission to bring the future of last-mile delivery to life.  With our fleet of REV-1 autonomous mobile delivery robots we are growing quickly, propelled by exciting advances in technology, demographics, business models, social and regulatory policies. As consumer expectations and requirements change, so must the services and businesses that serve them. In a sector that is struggling to keep up due to legacy costs, dated infrastructure and poor integration, Refraction AI is a breath of fresh air, demonstrating what is possible with a little innovation, a dash of brilliance, and a whole lot of common sense.