Manager, Bookstore, Mail & Imaging Services
Union, Missouri - Full Time

East Central College has an opening for a full-time Manager of the Bookstore, Mail & Imaging Services responsible for the day-to-day operational functions of the college bookstore, mail, and duplicating services including direct supervision of personnel, inventory, policy, and customer service.

Minimum Qualifications: (A comparable amount of training, education or experience may be substituted for the minimum qualifications).

  • Bachelor's degree in business, marketing, management, or closely related field; two (2) years full-time related work experience in management and/or related field.

Essential Tasks: (Employee must be able to perform the following essential functions to the satisfaction of the employee’s supervisor.)

  • Supervise all aspects of the college mail, bookstore and duplicating operations; maintain an open line of communication with college administrators, division chairs, faculty and staff in all matters relating to these areas.
  • Supervise bookstore and duplicating center and mailroom staff, including selection, training, scheduling, evaluation, and recommendation for disciplinary action.
  • Monitor all functions of the bookstore to ensure a quality low-cost operation and satisfactory customer service; generate a monthly year-to-date sales journal report.
  • Maintain low-cost mailroom operations to include receipt and distribution of small packages, campus and USPS mail.
  • Investigate potential practices and equipment to run a low cost, profitable operation in all areas of responsibility.
  • Promote services available in all areas of bookstore, duplicating and mail to ECC staff.
  • Assist with the bookstore year-end inventory and prepare related accounting reports.
  • Resolve disputes of customers regarding bookstore and mail/duplicating services.
  • Coordinate the preparation of orders for all textbooks, trade books and supplies including the pricing, sale and return of and payment for all merchandise.
  • Establish and maintain positive relationships with bookstore vendor representatives.  Evaluate new products in terms of quality, low cost and availability.  Make informed recommendations for bookstore.
  • Establish inventory levels for products which maximize turnover of inventory while maintaining satisfactory service to customers and operating a profitable business. 
  • Maintain budgets of all departments including review of all purchase orders and invoices for accuracy and appropriateness.
  • Conduct performance evaluations on bookstore staff.
  • Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner with minimal supervision.

View full job description here.


Benefits: ECC offers a comprehensive benefits package which includes medical, dental, vision and life insurance with no premium cost to the employee for employee only coverage. Missouri Public School Retirement System benefits, generous paid leave, ECC tuition waiver for self and immediate family and tuition reimbursement benefits for employee.

Salary will be commensurate with experience.  

East Central College is an Equal Opportunity Employer.

East Central College is located about 60 minutes from St. Louis. Currently, more than 2,500 students are enrolled in a transfer or technical education program.  For more information about East Central College visit,

East Central College does not discriminate on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, genetic information or veteran status. Inquiries related to employment practices may be directed to Human Resources Director at 636-584-6710.  East Central College is an equal opportunity employer and provider of employment and training services.  Auxiliary aids and services are available upon request to individuals with disabilities.