Starting Salary Range: $55,824- $ 66,912 annually ($28.63 -$34.32 per hour), plus benefits
Position open until filled with priority given to applications received by 5:00 PM on Tuesday, November 1st 2022.
Everett Housing Authority is offering a $1,000 hiring incentive at the time of hire for all external candidates.
All EHA employees must be fully vaccinated against COVID-19 for the health and safety of the community we serve and our employees. Upon acceptance of an offer of employment, a prospective hire must submit a certificate of vaccination to the Human Resources Department.
Under the general direction of the Housing Choice Voucher Program Manager, coordinate the day-to-day operations of the department's housing quality standards inspection program and leasing processes. Assure compliance with HUD regulations and the HCV Administrative Plan. Recruit, orient, and respond to new owners, ensure high quality customer service to owners and participants throughout the leasing process, and develop educational materials and presentations for owners. Participate in the planning of departmental and agency goals, strategizing, and implementation of action plans, performance measures, productivity standards, and program enhancements. Under limited supervision of the Director of HCV, this position performs inspections, works with landlords to assess and correct problems and performs rent reasonableness review.
If you’re looking for a great benefits package we have that as well!
- Accrue up to 12 vacation days in your first year of employment;
- 13 paid sick leave days;
- 11 paid scheduled Holidays plus 1 additional floating holiday per year;
- Medical/Dental/Life Insurance/Long Term Disability Insurance;
- State Retirement Fund;
- Flexible work schedule;
- Employee Assistance Program;
- Wellness Program;
- Tuition Reimbursement.
Required Workplace Standards:
- Works regular and reliable hours on site as required;
- Attendance must be punctual and consistent;
- Works an agreed-upon schedule and works additional hours as necessary to complete work;
- Works effectively, cooperatively and respectfully with co-workers, clients and other contacts;
- Follows all EHA Safety Policies and Procedures;
- Follows all EHA Personnel Policies and Procedures;
- Performs other duties as assigned.
- Inspect properties, including grounds, structures, building systems and equipment, for compliance with Housing and Urban Development (HUD) Housing Quality Standards (HQS) or subsequent standard. Complete HQS inspections and reports, including quality control, complaint, initial, annual reinspection’s, special inspections and other inspections as assigned.
- Efficiently schedule inspections to minimize driving between inspections. Communicate effectively with owners, participants and EHA staff including constituents for whom English is not their first language.
- Make independent judgments in the field in accordance with departmental policy and effectively communicate these decisions and findings to others to obtain compliance. Work is evaluated based upon results.
- Conduct analysis of market and property, recommend and/or negotiate contract rent and any prorated amounts within the scope of the rent reasonableness, Fair Market Rents, Payments Standards, Exception Rents, and/or Annual Adjustment Factors. Determine and explain calculations regarding how income, rent and abatements are derived.
- Identify and cite HQS deficiencies, discuss and document with owner/tenant, and prepare deficiency lists, memos, and reports, including data entry into participant software program, or other software programs used for HQS inspections. Recommend preventative and corrective actions to owners, tenants and customers so units are in HQS compliance. Establish deadlines for the completion of work. Document efforts to bring properties into compliance.
- Research, analyze, and problem solve complex situations including accessory units and leased shared housing. Identify special needs and problem areas; develop plans of action; and negotiate conflicts with customers and owners. Work with maintenance field staff, residents, and others to identify problems and issues; resolve conflicts and inspection-related problems; oversee identified situations/issues to resolution.
- Interact with the public (individuals, groups and agencies) to present and provide program information, according to HCV procedures and regulations. Proactively communicate with the management groups regarding HQS inspections.
- Coordinate special tasks/projects, as assigned, according to established procedures and regulations, including the completion of required reports for all customers, internal and external (i.e. Agencies, Maintenance, Property Management, Area Administrators, HUD, or Supervisors) as needed.
- Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide seamless customer service.
- Participate in the development and implementation of goals, work plans, performance measures, and continuous improvement of service delivery to assist in attaining the unit/program/department initiatives and goals, agency core strategies, and mission through a spirit of service, teamwork and respect. Work respectfully and courteously with other employees, residents and the general public. Follow direction, and work well under pressure.
- Attend all required training and safety meetings; use, maintain and replace assigned personal protective equipment; report all injuries and illnesses to supervisor immediately; complete and submit incident/accident reports as required; report hazardous conditions or unsafe work practices to supervisor; and follow all safety and health guidelines, practices, policies and procedures, and actively support and participate in the Emergency Preparedness program and tasks.
- Provide back up to other HQS Inspectors on leave or vacant positions as assigned.
- Performs related duties as assigned.
REQUIRED EDUCATION AND EXPERIENCE:
High school diploma plus two years college or vocational/technical school, OR may substitute an additional two years of relevant work experience for the two years of college or vocational/technical school. Nan McKay HQS certification within probationary period.
Five years work experience in property management or program administration within public housing or subsidized housing programs, or related fields, including two years experience in building inspections, construction, property management or in a technical trade such as plumbing, electrical, or HVAC. Other combinations of relevant experience and education may be substituted.
REQUIRED KNOWLEDGE OF/SKILL IN:
- Skill in reading, comprehending, interpreting and explaining
- Keyboarding skills
- Skill in interpreting housing quality standards and inspecting houses to determine if standards are met
- Performing comparability assessments, rent reasonableness
REQUIRED ABILITY TO:
- Speak, read, write and understand English, and follow oral and written directions.
- Workwith people effectively, to resolve disputes and to explain housing requirements.
- Exercise independent judgment within organizational guidelines
- Must have ability to read, comprehend and explain complex technical and narrative documents relating to HUD’s Minimum Housing Quality Standards.
- Ability to drive safely in inclement weather conditions
- Ability to walk safely in inclement weather conditions and on uneven ground
- Ability to to use tablet in the field
LICENSES AND OTHER REQUIREMENTS:
- Must possess valid Washington State Driver’s License and have a good driving record
ADDITIONAL (DESIRABLE) QUALIFICATIONS:
- Fluency in Russian, Ukrainian, Vietnamese, Arabic or Spanish language
- Prior experience in construction, building or housing inspections
The Everett Housing Authority is a progressive agency pursuing its mission with great passion and a high level of professionalism and competence. EHA seeks passionate and optimistic individuals to join our team of highly engaged and satisfied employees committed to assisting those for whom stable and affordable housing is a challenge. EHA’s work has been recognized nationally with awards from NAHRO and Nan McKay. Most recently, EHA received NAHRO’s National Awards of Merit for a fully accessible community garden open to public housing residents and members of the surrounding community and for highly creative financing to convert 333 public housing units to project-based Housing Choice Vouchers and improve these properties with over $20 million in renovations. In addition, EHA received a NAHRO’s National Award of Excellence for a new 20-unit development serving survivors of domestic violence.
Members of our team are rewarded with meaningful work, competitive compensation, employee-friendly policies, a team environment, great benefits, and promotion and bonus opportunities. Please consider joining our team in pursuit of the exciting challenge of meeting the affordable housing needs of Everett and Snohomish County.
The Everett Housing Authority is an Equal Opportunity Employer