Inside Sales Representative - Customer Service Rep
Newton, Kansas - Full Time

Bunting is located in Newton, KS, a leading manufacturer of magnetic conveying and separation equipment serving a wide variety of industries, has an immediate opening for a Customer Service/Inside Sales Representative to provide support and technical assistance to Outside Sales Representatives and customers; taking orders, creating quote requests and sales leads; inputting sales orders into production system, daily updates to CRM, and working through issues with customers. 

Up to $5,000 signing bonus (guidelines apply)

Role Objectives

An Inside Sales Representative will function as a liaison, provide product/services, information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.  The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Job Responsibilities

  • Coordination with Outside Sales, Engineering, and other departments as applicable.
  • Prepare specifics of quote requests to submit to the Estimator.
  • Consults with Clients, Vendors, and other departments to discuss particulars and labor estimates.
  • Prepare and maintain templates and/or spreadsheets used for pricing.
  • Prepare estimates used by management for planning, organizing, and scheduling.
  • Review material and labor requirements and breakdowns.
  • Review Engineering specifications.
  • Other duties as assigned.

Education and/or Work Experience Requirements: Qualifications

  • Must be able to collaborate and work with other departments.
  • Great interpersonal communication skills.
  • Computer skills
    • MS Office Suite
    • Outlook
    • Epicor knowledge a plus
  • Punctual and Dependable

Required Education

  • Bachelor’s degree is an asset
  • Mechanical background (preferred)

As the industry-leading manufacturer of magnetic technology products, Bunting Magnetics Co. has developed precision magnetic products for the worldwide printing, automotive, plastics, food, electronics, pharmaceutical and recycling industries for more than 50 years. Our family-owned group of companies manufactures products which serve global markets and include a broad range of magnetic materials and components, magnetic separation systems, material handling equipment, metal detection equipment, magnetic cylinders, bonded magnets, and assemblies.

BMC benefits include vacation, PTO, medical and dental insurance, life insurance, STD, LTD, incentive bonus.