Housing Management Specialist
Everett, Washington - Full Time

One full time regular Housing Management Specialist II position

The positions will remain open until filled with priority given to applications received by 5:00 PM, Monday, January 2nd 2023

Housing Management Specialist ll -  $49,068 - $57,912 annually ($25.17 - $29.70 per month), plus benefits

Everett Housing Authority is offering a $5000.00 hiring incentive at the time of hire for all external candidates for these positions.

Everett Housing Authority Mission Statement:  The Everett Housing Authority creates affordable housing, fosters healthy communities where households thrive, and replaces systemic racism with equity for all.

All EHA employees must be fully vaccinated against COVID-19 for the health and safety of the community we serve and our employees. Upon acceptance of an offer of employment, a prospective hire must submit a certificate of vaccination to the Human Resources Department.

Looking for an opportunity to work for an organization that really makes a difference in the lives of others? Look no further. Come join our team as a Housing Management Specialist at the Everett Housing Authority as part of the Housing Management Department.

The Housing Management Specialist I is an entry level, full time, union position working 37.5 hours per week. Work is characterized by a variety of well-defined processes and procedures, which may cover not only resident issues but also organizational matters relating to property management. Work is performed under the general supervision of a manager who is available to assist with matters outside the guidelines. However, much of the initial applicant contact is handled by the Housing Management Specialist II. This position typically consists of a limited volume of units, with the application of one or two closely related programs’ rules and regulations, i.e. LIHTC, PBRA and HOME.

The Housing Management Specialist II is a mid-level, full time, union position working 37.5 hours per week, with increasing areas of responsibilities. This position is responsible for a larger volume of units, with the application of two or three programs’ rules and regulations with distinct differences, i.e. PBV, LIHTC, RAD or PBRA.

If you’re looking for a great benefits package we have that as well!

  • Accrue up to 12 vacation days;
  • 13 paid sick leave days;
  • 12 paid scheduled Holidays plus 1 additional floating holiday;
  • Medical Insurance;
  • Dental Insurance;
  • Life Insurance;
  • State Retirement Fund;
  • Flexible work schedule;
  • Employee Assistance Program;
  • Wellness Program;
  • Tuition Reimbursement.


Under general supervision performs a variety of duties pertaining to the day to day operations of Affordable Housing and Authority owned communities. Ensures program compliance, stays current with HUD and LIHTC regulations, Fair Housing, and state laws. Responsible to ensure files are ready for internal and external audits.  The Housing Management Specialist I position manages all functions of recertification and interims, and the Housing Management Specialist II position also manages all functions of initial certification.


The following duties are illustrative only (i.e. not all inclusive)

Required Workplace Standards:

1. Works regular and reliable hours on site as required (i.e. not at home)
2. Attendance must be punctual and consistent;
3. Works an agreed-upon schedule and works additional hours as necessary to complete work;
4. Works effectively, cooperatively and respectfully with co-workers, clients and other contacts;
5. Follows all EHA Safety Policies and Procedures;
6. Follows all EHA Personnel Policies and Procedures;
7. Performs other duties as assigned.

Required Functions:

1. Program Compliance:

Housing Management Specialist II:

1. Perform the four (4) duties listed above;
2. Assists with ensuring electronic reporting to funders is carried out timely and accurately including PIC and WBARS; ensures all reporting error are corrected in all systems;
3. Performs special certifications and reconciles EIV Income Discrepancy Reports.

2. Occupancy:

Housing Management Specialist II:

1. Perform the three (3) duties listed above;
2. Perform waitlist selections; determines eligibility of program applicants; interviews applicants; investigates and verifies applicant information for accuracy and completeness; contacts applicants to discuss and clarify discrepancies; calculates family gross and net income; completes required payment information and inputs into computerized records systems;
3. Performs marketing and outreach;
4. Prepares lease agreements and coordinates move-in with other personnel and applicant. Effectively explains all lease and community policies to new and current residents. Conducts move-in inspections;
5. Process transfers and move outs; prepares paperwork and packets; schedules and performs inspections; adds data into system; processes vacates; prepares charges and move out statements for residents; tracks time for filling unit vacancies.

3. Lease Administration:

Housing Management Specialist II:

1. Perform the duties listed above;
2. Ensures lease requirements are met including tenancy, parking, rent collection; uses discretionary authority to take legal action when violations occur, may compose notices, and serving notices.

4. Finance:

Housing Management Specialist I:

1. Performs tenant accounting; makes adjustments to tenant accounts, rent changes, maintenance charges and late fees under the direction of a manager;
2. Process invoices for assigned properties which may include invoice coding or data entry into computerized system;
3. Assists with rent collection and deposit to authorized bank within 24 hours.

Housing Management Specialist II:

1. Performs the three (3) duties listed above;
2. Timely preparation of HAP reports, rent roll balancing reports and submits for inter-departmental review;
3. Performs tenant accounting; authorizes adjustments to tenant accounts, security deposits, rent changes, retroactive billings, maintenance charges and late fees; authorizes rent refunds or collection efforts, write-offs; negotiates payment agreements and schedules;
4. Collects rent checks and deposits to authorized bank account within 24 hours. 

5. Maintenance:

Housing Management Specialist II:

1. Perform the three (3) duties listed above;
2. In conjunction with the Maintenance Specialist, update the Maintenance Binder with annual inspection results for general building systems, i.e. fire alarm testing, backflow monitoring, pull cord testing, elevator inspections, etc.

6. Other Duties:

Housing Management Specialist I:& II:

1. Facilitation of treatment plans under the EHA Bed Bug Protocol for bed bug infestations, which includes coordination of the Bed Bug Briefing and verifying staff (Maintenance, Resident Services, Property Management) have completed all items on the bed bug treatment check list;
2. Responds to smoke and fire alarms and emergency pull cords if assigned to specific properties;
3. Attends meetings as assigned and take minutes or notes as necessary;
4. Purchases office supplies in accordance with Agency policy and coordinates purchases of other supplies to ensure order control and proper submittal of bills;
5. Completes and sends information requests on behalf of residents, such as DSHS benefits or landlord statements;
6. Assists other staff as assigned or requested;
7. Performs related work as required.



Six (6) years of paid work experience in property management, assisted housing or similar activity, including at least two (2) years with responsibility for determining eligibility, evaluating compliance with regulations or applying program requirement to individual situations. At least two (2) years of experience must be in high volume, paperwork-intensive setting. Up to four (4) years of secondary education may be substituted for comparable amount of work experience.


  • Knowledge of modern office practices and procedures;
  • Working knowledge of any housing program such as public housing, HCV, PBV, PBRA (202 PRAC), or Low Income Housing Tax Credit is desirable.


  • Ability to learn certification policies and practices; 
  • Prepare and maintain records and reports; 
  • Determine verification data requirement given family characteristics; 
  • Ensure timely completion of annual recertification processing to use tact, discretion and courtesy in dealing with residents and other contacts;
  • Maintain files and records;
  • Communicate clearly orally and in writing sometimes with English language impaired contacts; 
  • Skill at entering information into a computer and preparing standard letters and documents.


  • Valid Washington State Driver’s License and acceptable driving record at time of appointment and throught employment may be required in this position;
  • Tax Credit Certification or ability to obtain in the first year;
  • Fair Housing Certification or ability to obtain in the first six months.


  • Fluency in Russian, Ukrainian, Vietnamese, Arabic, or Spanish language;
  • Prior property management work experience;
  • Prior housing authority work experience.


Work includes frequent contact with the public and employees on a variety of matters requiring incumbent to know such policies and procedures. Contact with resident may be of a confidential and sensitive nature to collect relevant documents and assist with resident needs.

The Everett Housing Authority is a progressive agency pursuing its mission with great passion and a high level of professionalism and competence. EHA seeks passionate and optimistic individuals to join our team of highly engaged and satisfied employees committed to assisting those for whom stable and affordable housing is a challenge. EHA’s work has been recognized nationally with awards from NAHRO and Nan McKay. Most recently, EHA received NAHRO’s National Awards of Merit for a fully accessible community garden open to public housing residents and members of the surrounding community and for highly creative financing to convert 333 public housing units to project-based Housing Choice Vouchers and improve these properties with over $20 million in renovations. In addition, EHA received a NAHRO’s National Award of Excellence for a new 20-unit development serving survivors of domestic violence.

Members of our team are rewarded with meaningful work, competitive compensation, employee-friendly policies, a team environment, great benefits, and promotion and bonus opportunities. Please consider joining our team in pursuit of the exciting challenge of meeting the affordable housing needs of Everett and Snohomish County.

The Everett Housing Authority is an Equal Opportunity Employer