Program Coordinator
Florence, - Full Time

The Bing Overseas Studies Program (BOSP) at Stanford University has an exciting opportunity in Florence, Italy for a Program Coordinator. Candidates must be fluent in Italian and preferably already living in or near Florence. 

The BOSP Florence Center is comprised of 6 employees who serve an average of 40-45 students per quarter. As part of the Bing Overseas Studies Program in Florence, you will help students as they encounter Italian culture through classes taught in Italian and participate in field trips, all of which make use of the rich resources of the city. The Breyer Center for Overseas Studies in Florence is Stanford University’s longest standing center abroad.  Students in the Florence program live will learn the historical and artistic development of the Western world, and have a deep fluency on Italy, the European Union and the Mediterranean!

The Program Coordinator is responsible for assisting the Bing Overseas Studies Program (BOSP) Director in Florence with the continued development and support of the highest quality undergraduate academic program in all its student-related aspects.  This role is responsible for academic program support, general administrative support, and student services.  This position reports to the Program Director in Florence.

All materials (e.g., resume and/or cover letter) must be submitted in English.

CORE DUTIES

Academic Program Suppport

  • Oversee the Center’s academic resources, including libraries, books, and other media.
  • Scheduling and support of academic offerings at the center.
  • Maintain close contact with Stanford visiting faculty, local faculty and lecturers, student advisors, students and BOSP home campus staff, regarding academic programs.
  • Provide general preparation for Center courses (classroom scheduling, syllabi).
  •  Support course progress (petitions, grade maintenance and final grade submission).

General Administrative Support

  • Coordinate immigration, housing and core support for visiting faculty.
  • Greet visitors and route them to appropriate individuals, answer phones, and serve as a resource on unit procedures and general inquiries.
  • Perform office duties including, but not limited to, handling of incoming and outgoing mail, entering data, reports, or spreadsheets, making copies, and monitoring and ordering of office supplies.
  • Arrange meetings and assist with routine conferences including scheduling rooms, managing equipment, ordering meals and assembling materials.
  • Create and maintain files and filing systems. 
  • Generate routine communications; coordinate production (formatting, copying, etc.) and dissemination of documents, such as presentations, course handouts, conference and seminar materials, complex reports, brochures, and displays.
  • Participate in program events as required.
  • Develop and draft Director’s annual reports as appropriate.

Student Services

  • Coordinate logistics for program activities, meetings, and events, including those with external partners.
  • Prepare and administer (with Director and other staff) on-site student orientation each academic quarter and coordinate participation of outside parties.
  • Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues.
  • Respond to inquiries from students, faculty, external constituents, and staff.
  • Serve as a subject matter resource to students and other constituents.
  • Analyze and develop report requirements, report all relevant program metrics, portals and student facing communication.
  • Take turns with colleagues to be reachable and ready to respond to student concerns 24/7. In the event of an emergency, respond promptly and work with the Director and other staff members to provide appropriate support.
  • Provide direct advice to students on a range of issues including, but not limited to, academic progress, academic program policies, personal matters, accessibility, housing and local environment, to assist them in making appropriate choices and decisions.
  • Advise and/or refer to campus resources multi-dimensional matters in response to students in crisis or at risk, counsel students on sensitive and confidential issues.
  • Main point of contact for student mental and health wellbeing resources in Florence and with home campus partners.

These duties may be adjusted as needed to suit the business and academic needs of the Stanford Overseas Studies Program.
 

MINIMUM REQUIREMENTS

Education and Experience

  • Four-year University level degree and five years of relevant experience or a combination of education and experience.
  • MA preferred.
  • Prior attendance at an English-speaking University preferred.

Knowledge, Skills and Abilities

  • Near-native Italian language proficiency, both oral and written.
  • An advanced level of fluent English skills both oral and written to enable effective communications with others whose primary language is English.
  •  Advanced knowledge of Italian culture, history and business etiquette.
  • Computer proficiency with skill in using Microsoft Word, PowerPoint and Excel.
  • Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines, working independently and collaboratively as appropriate with professional colleagues both within the center and abroad in a team-oriented environment.
  • Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.
  • Strong attention to detail with a high level of accuracy.
  • Demonstrated creativity, problem solving, critical analysis, initiative, judgment, and decision-making skills.
  • Understanding of working in a complex university or similar environment with proven ability to exercise patience and flexibility with students, parents, staff, and faculty and outside constituents.
  • Awareness of and sensitivity to the diverse population of Stanford University students.
  • Strong interpersonal skills, adept at fostering and maintaining effective collaboration, trust, teamwork, and respect.
  • Must be legally authorized to work in Italy.
  • Will work variable hours, evenings, or weekends.
  • May travel locally and/or internationally with occasional overnight travel

 

Stanford University is one of the world's leading research and teaching institutions. Our mission is to educate future leaders and promote interdisciplinary, world-class research and teaching. A key aspect of this is to provide serious international educational opportunities to our students. Sustaining and developing these rich offerings is an intensely creative, rewarding, and challenging project.

For more information about the BOSP Florence Program, please click here.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law.