Starting Salary Range: $49,068 - $57,912 annually DOE ($25.16 - $29.70 per hour), Plus Benefits
This position will remain open until filled with priority given to applications received by 5:00 PM, Tuesday, March 7th, 2023
Everett Housing Authority is offering a $1,000 hiring incentive at the time of hire for all external candidates.
The Everett Housing Authority is a progressive agency pursuing its mission with great passion to create affordable housing, foster healthy communities where households thrive, and replace systemic racism with equity for all. EHA seeks passionate and optimistic individuals to join our team of highly engaged and satisfied employees committed to assisting those for whom stable and affordable housing is a challenge.
Those interested can expect:
- Employee friendly policies
- A flexible schedule with hybrid option
- 12 days of paid vacation annually
- 13 days of sick leave annually
- 13 paid holidays each year
- A strong benefit package as well as a pension plan (PERS)
- Work that makes a difference!
We are seeking to fill the position of Resident Service Coordinator that supports families and adult residents living in an Everett Housing Authority community. The work this person does is vital and will have a substantial impact on resident housing stability and their ability to thrive. The ideal candidate will care deeply about our mission and our residents and will be a self-starter, have excellent communication skills, strong organizational capabilities, and exercise innovative approaches to problem solving.
We are looking for a person with an upbeat personality, a human services background, a collaboration mindset, and comfortable working with a diverse variety of cultures and viewpoints. The Resident Service Coordinator will assist their community by guiding residents towards appropriate services and resources that foster health and well-being, education, employment, and economic stability. They will be responsible to plan and organize programs and activities such as health fairs, educational and social programs, and activities to promote a sense of community. Duties also include assisting residents with individual needs and working with the management team to maintain a quality standard of living. This person will collaborate with or build community partnerships that bring services and attention to the community and our residents.
The Resident Service Coordinator position requires an ability to work with minimal supervision in a non-traditional human service setting with a diverse population. Reporting to the Family Services Program Manager, this position will work with residents in a professional and caring manner to assess and assist with resolving resident issues that risk their housing, health and well-being. You will work with residents to establish trust and help identify service barriers and unmet needs to provide referrals to local partners/resources and appropriate supportive services. You will help residents apply for entitlement programs or other necessary social service supports and participate in developing community partnerships. You and your housing management team will work collaboratively to resolve tenant issues and foster community building by implementing on-site activities and events that encourage and support self-sufficiency and independent living goals.
- Knowledge of available social services and an understanding of eligibility requirements to make appropriate referrals.
- Ability to speak, read, and write in English and prepare documents at a professional level.
- Strong ability and knowledge of computers, including data management software systems and Office 365 (Outlook, Teams, Word & Excel).
Experience & Education
Option #1: Bachelor’s degree PLUS two years paid work experience in one or more of the areas noted below.
Option #2: AA Degree or equivalent education, PLUS four years paid work experience in one or more of the areas noted below.
Option #3: At least 6 years of paid work experience in one or more of the areas below:
- Public housing, assisted or supportive housing, social work, human services, case management;
- Vocational and/or education counseling, with a focus on employment or self-sufficiency services;
- Housing counseling or navigation, referral services, or crisis intervention;
- Experience working with low-income individuals, people with disabilities, mental health or substance use issues.
EHA values diverse perspectives and experiences; people of color, women, LGBTQ+, people with disabilities and, veterans are encouraged to apply.
The Everett Housing Authority is a progressive agency pursuing its mission with great passion and a high level of professionalism and competence. EHA seeks passionate and optimistic individuals to join our team of highly engaged and satisfied employees committed to assisting those for whom stable and affordable housing is a challenge. EHA’s work has been recognized nationally with awards from NAHRO and Nan McKay. Most recently, EHA received NAHRO’s National Awards of Merit for a fully accessible community garden open to public housing residents and members of the surrounding community and for highly creative financing to convert 333 public housing units to project-based Housing Choice Vouchers and improve these properties with over $20 million in renovations. In addition, EHA received a NAHRO’s National Award of Excellence for a new 20-unit development serving survivors of domestic violence.
Members of our team are rewarded with meaningful work, competitive compensation, employee-friendly policies, a team environment, great benefits, and promotion and bonus opportunities. Please consider joining our team in pursuit of the exciting challenge of meeting the affordable housing needs of Everett and Snohomish County.
The Everett Housing Authority is an Equal Opportunity Employer