The Program Coordinator is responsible for providing program development support for events/programs and activities at the Stanford Center at Peking University (SCPKU). This position works closely with the directors of SCPKU and the members of the Freeman Spogli Institute for International Studies at Stanford University.
The Program Coordinator provides on-the-ground implementation of the programs and activities that are developed to create a dynamic and vibrant intellectual community in Beijing. This position is the primary liaison between STANFORD (Beijing) Consulting Co.; Ltd. (SBCC) and Peking University as well as liaison between SBCC and Stanford China Program for all administrative matters. The Program Coordinator requires an individual who can work full time to manage and implement projects, including SCPKU events and programs coordination. In conjunction with SCPKU directors, the Program Coordinator is one of the public faces of SCPKU and will be the first point of contact for event and building related inquiries. This position reports to the Executive Director of STANFORD (Beijing).
CORE DUTIES
Support Bing Overseas Study Program – China Study Program in Beijing
- Work closely with Peking University International Student Office and develop a congenial working relationship to ensure the program is implemented in PKU campus.
- Collaborate with the Stanford Bing Overseas Study Program (BOSP) and China Program to ensure the program is implemented smoothly.
- Coordinate immigration, housing, and core support for visiting faculty; schedule, and support academic program offerings at the center.
- Assist with general preparation for the courses (classroom scheduling, syllabi).
- Oversee the center’s academic resources, including libraries, books, and other media.Arrange meetings and assist with routine conferences including scheduling rooms, managing equipment, ordering meals, and assembling materials.
- Manage housing arrangements for Stanford students and faculty while participating in the program, including room reservation, reviewing working order of equipment, cleanliness and supplies needed to inhabit the accommodation.
- Assist with settlement of issues among students regarding their room assignments, inform prospective students of availability of housing options.
- Follow up on deposits and other payments for students’ rental in dorms, register or admit students in local dorms.
- Maintain cordial working relationship between students and local dorm administrators
- Organize logistics for program activities, meetings, and events, including those with external partners.
- Maintain close contact with Stanford faculty, local faculty / lecturers, and students.
- Prepare and administer on-site student orientation each academic quarter and coordinate participation of outside parties.
- Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues.
- Respond to inquiries from students, faculty, external constituents, and staff.
- Serve as a subject matter resource to students and other constituents.
- Take turns with SCPKU staff to be reachable and ready to respond to student concerns 24/7.
- In the event of an emergency, respond promptly and work with the Director and other staff members to provide appropriate support.
- In consultation with the Director, assist with direct advice to students on a range of issues including, but not limited to, registration status, academic program policies, personal matters, accessibility, and to assist them in making appropriate choices and decisions.
- Advise and/or resolve matters in response to students in crisis, at risk, or who have other program issues; counsel students on the resources available to deal with sensitive and confidential issues.
Event and Visitor Support
- Work with the Associate Director of China Program, SCPKU Faculty Director and Executive Director and program leaders to implement SCPKU-based visitor programs, events, and other activities to ensure event and visitor needs are understood and met.
- Collaborate on planning, resource mobilization, and facilitation of event and visitor activity implementation at SCPKU.
- Coordinate event scheduling with Stanford staff, liaise with outside vendors of meeting services, and provide conference and meeting support, including preparation of meeting materials and PowerPoint slides for lectures and presentations.
- Supervise and oversee event staff and any outside vendors hired to assist with events (caterers and AV team).
- Work with SCPKU Faculty Director, Executive Director, and Associate Director of China Program to troubleshoot and resolve problems that may arise in event implementation and help channel feedback into event and visitor activity improvements.
SCPKU outreach and marketing
- Work with FSI communications staff and Program Development Manager to develop English and Chinese language marketing materials and information to publicize the events and activities to be implemented at SCPKU.
- Assist with updating the website.
- Design and develop a newsletter of events and other activities.
- Serve as a subject matter resource on SCPKU services and support.
*These duties may be adjusted as needed to suit the business needs of SCPKU.
QUALIFICATIONS:
EDUCATION AND EXPERIENCE
- Four-year University level degree and five years of relevant experience or a combination of education and experience.
KNOWLEDGE, SKILLS, AND ABILITIES
- Near-native Chinese language proficiency, both oral and written.
- An advanced level of fluent English skills both oral and written to enable effective communications with others.
- Advanced knowledge of Chinese culture, history, and business etiquette
- Proficient computers skills using Microsoft Word, PowerPoint, and Excel.
- Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines, working independently and collaboratively as appropriate with professional colleagues both within and outside the center in a team-oriented environment.
- Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.
- Strong attention to detail with a high level of accuracy.
- Demonstrated creativity, problem solving, critical analysis, initiative, judgment, and decision-making skills.
- Understanding of working in a complex university or similar environment with proven ability to exercise patience and flexibility with students, parents, staff, and faculty and outside constituents.
- Awareness of and sensitivity to the diverse population at SCPKU.
- Strong interpersonal skills, adept at fostering and maintaining effective collaboration, trust, and respect.
- Must be legally authorized to work in China.
- Will work variable hours, evenings, or weekends.
- May travel locally and/or internationally with occasional overnight travel.
About SCPKU: Located on the Peking University campus in Beijing's vibrant Haidian District, the Stanford Center at Peking University (SCPKU) is a focal point for building academic and educational networks throughout East Asia. The tri-level center offers collaborative spaces, offices, event support services, and funding for innovative research and education. SCPKU brings together established researchers and a new generation of young scholars to create a dynamic hub of intellectual exchange and collaboration. For more information about SCPKU and FSI, please visit: https://scpku.fsi.stanford.edu/
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law.