Enrollment Services Specialist
Union, Missouri - Full Time

East Central College has an opening for an Enrollment Services Specialist. This position serves to guide prospective and current students through the enrollment process, including providing course, program, placement testing, financial aid and registration information.

Minimum Qualifications: (A comparable amount of training, education or experience may be substituted for the minimum qualifications.) 

  • Associate’s Degree and one year of related experience.

Essential Tasks: (Employee must be able to perform the following essential functions to the satisfaction of the employee’s supervisor.)

  • Serve as a primary front-facing point of contact for Enrollment Services, stationed in the Welcome Center.
  • Partner closely with Student Services Specialists to provide exceptional customer service for new and returning students and community members, in person, online or by telephone, by disseminating information about academic programs, enrollment processes and general financial services information.
  • Import and process applicant data, including updating and maintaining accurate and detailed records that feed directly into communication plans.
  • Communicate next steps to students who need placement testing and/or retakes, transcripts, or other documentation to complete their admissions file, and assist with student account activation.
  • Develop strong working relationships with service area high school office staff to obtain rosters, transcripts, and other information related to enrollment.
  • Evaluate high school transcripts to determine placement testing needs and explain test preparation and options to students.
  • Enter early college courses into student information system prior to enrollment sessions.
  • Manage the criminal background and tuberculosis testing intake process.
  • Assist with the development of policies and procedures, keeping the procedures documentation current.
  • Assist with site events (ie, orientations, college open house events, etc.) and other special projects, as requested.
  • Serve as the primary responder to enrollment services contact points; respond to inquiries within 48 business hours.
  • Train student workers in student development related tasks and activities.
  • Expertly master competing priorities while maintaining a positive, public image.
  • Work with Director to keep Yearly Calendar up to date with tasks and goals.
  • Perform assigned responsibilities, and other related duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.

Schedule Note: Typical hours for this position are between 8AM – 5PM Monday through Friday, with some evening and weekend hours, as activities and events dictate.  

View full job description here.

Benefits: ECC offers a comprehensive benefits package which includes medical, dental, vision and life insurance with no premium cost to the employee for employee only coverage. Retirement benefits, generous paid leave, tuition waiver and tuition reimbursement benefits.

Salary will be commensurate with experience. Position is a level 104. Salary schedule can be viewed here.

East Central College's Main Campus is located in Union, MO which is about 60 minutes west of St. Louis. East Central College has satellite locations in Rolla, MO which is about 60 minutes west of the Main Campus. For more information about East Central College visit, www.eastcentral.edu.

East Central College does not discriminate on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, genetic information or veteran status. Inquiries related to employment practices may be directed to Human Resources Director at 636-584-6710.  East Central College is an equal opportunity employer and provider of employment and training services.  Auxiliary aids and services are available upon request to individuals with disabilities.