Director, Enrollment Services
Union, Missouri - Full Time

East Central College has an opening for a full-time Director of Enrollment Services responsible for providing leadership to coordinate, develop, and maintain dual credit, dual enrollment, Early College Academy, and all other student recruitment and onboarding processes and activities.

EDUCATION and LICENSES/CERTIFICATIONS: (A comparable amount of training, education, or experience may be substituted for the minimum qualifications.)

Master's degree required with a minimum of three years’ experience developing programmatic partnership relationships. Demonstrated supervisory skills and experience, proficiency with Microsoft Office Suite applications, experience with budget development and monitoring.

ESSENTIAL TASKS: Employee must be able to perform the following essential functions to the satisfaction of the employee’s supervisor:

  • Build new and capitalize on established relationships with school districts and community organizations to drive enrollment through targeted recruitment activities and onboarding support, in accordance with guidelines established by the college, the Missouri Department of Higher Education (MDHEWD), Higher Learning Commission (HLC), and National Alliance of Concurrent Enrollment Programs (NACEP).
  • Manage the development and promotion of early college opportunities – including the creation and maintenance of guidelines for instructors, schools, students, and academic departments, collaborate with academic deans and faculty, initiate formal agreements with schools, recommend policy and procedural changes, design orientation activities for students and dual credit instructors, solve problems, and serve as a resource for students, supporters, and counselors.
  • Identify target audiences, establish enrollment goals and develop and execute effective enrollment management plans designed to attract students.
  • Develop and use existing and emerging technologies to communicate and build relationships with students, supporters, districts in the College’s service area, and special populations.
  • Collaborate with academic deans to create dual credit course offerings, screen faculty credentials, and provide support with respective college faculty liaison.
  • Serve as the administrator in the leadership, supervision, guidance, growth, and direction for local,regional, and State of Missouri initiatives associated with the position.
  • Supervise the processing of student applications, high school transcript evaluation to determine placement testing needs and registration status, related correspondence, outreach and follow-up efforts, and initial criminal background and tuberculosis requests for documentation.
  • Manage the international student admissions process and service as a Designated School Official (DSO).
  • Serve as a member of the Student Development leadership team to develop and execute change management and process redesign initiatives that will lead to operational efficiencies.
  • Plan, lead, and provide guidance on human resource activities, such as hiring, performance evaluations, disciplinary actions, and other staff-related concerns.
  • Leads in the development and maintenance of comprehensive manuals that outline policies and procedures related to departmental operations.
  • Train, manage, and provide professional development to the Enrollment Services Team, who serve as points of contact to inform, direct, and support new students to successfully navigate the enrollment process.
  • Create and foster a team environment where staff members are encouraged to develop and grow by being given opportunities for training, event coordination, project management, data analysis, or other areas of expertise.
  • Serves as the co-chair of the Strategic and Enrollment Management and Retention campus committee.  
  • Develop and maintain a departmental budget.
  • Perform assigned responsibilities, and other related duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.

View full job description here.

Benefits: ECC offers a comprehensive benefits package which includes medical, dental, vision and life insurance with no premium cost to the employee for employee only coverage. Retirement benefits, generous paid leave, tuition waiver and tuition reimbursement benefits.

Salary will be commensurate with experience. Position is a level 206. Salary schedule can be viewed here.

For more information about East Central College visit, www.eastcentral.edu.

East Central College does not discriminate on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, genetic information or veteran status. Inquiries related to employment practices may be directed to Human Resources Director at 636-584-6710.  East Central College is an equal opportunity employer and provider of employment and training services.  Auxiliary aids and services are available upon request to individuals with disabilities.